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Shipping Policy

At ISKCON Hare Krishna Dham, we strive to ensure that all orders placed through our online store are processed and delivered efficiently. Please review our shipping policy for more information on how we handle your orders.

 

1. Order Processing

  • Processing Time: Orders are typically processed within 2-3 business days of receipt. Orders placed on weekends or holidays will be processed on the next business day.
  • Order Confirmation: Once your order has been processed, you will receive a confirmation email with your order details and tracking information.

2. Shipping Methods and Delivery Times

  • Shipping Options: We offer several shipping options, including standard and expedited shipping. The available shipping options and their respective costs will be displayed during checkout.
  • Delivery Times: Delivery times vary based on the shipping method selected and the destination. Standard shipping typically takes 5-7 business days, while expedited shipping can take 2-3 business days.
  • International Shipping: At this time, we do not offer international shipping. Orders can only be shipped within India.

3. Shipping Costs

  • Calculation of Costs: Shipping costs are calculated based on the weight of the items, the shipping method selected, and the destination. The total shipping cost will be displayed during checkout.
  • Free Shipping: We offer free shipping on orders above a certain value. The threshold for free shipping will be clearly indicated on the checkout page.

4. Packaging

  • Eco-friendly Packaging: We are committed to sustainable practices and use eco-friendly packaging materials whenever possible to reduce our environmental impact.

5. Order Tracking

  • Tracking Information: Once your order is shipped, you will receive an email with tracking information. You can track your order through the provided link.
  • Delivery Issues: If you encounter any issues with your delivery, such as delays or missing packages, please contact us at the earliest so we can assist you.

6. Return and Exchange Policy

  • Eligibility: Items purchased from our store are eligible for return or exchange within 7 days of delivery, provided they are in their original condition and packaging. Please refer to our Return and Exchange Policy for more details.
  • Return Shipping: Customers are responsible for return shipping costs unless the item received was damaged or incorrect. In such cases, we will cover the return shipping costs.

7. Contact Us